1. What is a barcard XPRESS card?
The barcard XPRESS card is a pre-paid cash card that can be used to
purchase drinks and merchandise at any participating location. It’s
more convenient than giving cash with value added incentives. It is
the convenient and easy way to pay! Get a card today.
2. What age do I have to be to purchase a barcard XPRESS card?
You must be the legal drinking age with in the province. Click here for
Terms of Service.
3. Where can I purchase a barcard XPRESS card?
You may purchase a barcard XPRESS card at any participating location or online
4. Is my credit card transaction information secure?
Yes, barcard XPRESS only uses the highest standard in security technology to ensure
that your transaction information is safe and secure.
5. Do I need to activate and/or register my barcard XPRESS card?
Yes, cards purchased at participating locations can be activated
in-store for your convenience. Activation and registration requirements
vary. To take advantage of the card reload function and card benefits such as
protecting the balance on your card from loss and theft and account activity
you will need to register your card by providing your personal information
online at barcardxpress.com. Your registered card is automatically
entered in to the barcard XPRESS prize contest. Click here for Contest Rules.
6. How do I use my barcard XPRESS card?
barcard XPRESS card is simple to use. Just ask your server for a barcard
XPRESS card and decide on the amount you wish to be loaded onto the
card. Once your card is loaded you can swipe it to pay for purchases
both in-store, at any participating locations or online. Each time you use
the barcard XPRESS card, the amount of your purchase will be deducted
from the balance remaining. The new balance will be displayed on your
receipt or online.
7. Can I use my barcard XPRESS card at merchants where a tip may be appropriate?
Yes, when using your barcard XPRESS card somewhere a tip may be
appropriate such as a restaurants, bars, night clubs or taxis your transaction
may be pre-authorized for an additional ten percent above your total bill. You
may select or decline the (Gratuity Option Box) upon registering your card
The actual tip amount is your choice. Please be sure the balance on your card
is sufficient to cover the cost of the bill plus the tip added. If not, the transaction
will be declined.
8. Does my barcard XPRESS card ever expire?
The barcard XPRESS card does not have an expiry date, however, if the card has had
a zero balance for a two year period it is deemed inactive and cannot be used.
9. Where can I use my barcard XPRESS card?
You can use your barcard XPRESS card to purchase drinks and merchandise
at any of our participating locations or shop online at BCXshop (coming soon).
10. Can anyone use my barcard XPRESS card?
Yes, because your name does not appear on the card you may authorize
and/or “gift it” to anyone you choose. Click here for Terms of Service.
11. I received a barcard XPRESS card as a present. Do I need to activate
and/or register my card before using it?
Many barcard XPRESS cards sold in retail locations are automatically activated
when the card was purchased. Contact email@example.com if there are
any questions on how to activate the card. For online purchases, you should
register your card to protect your card balance. barcard XPRESS cards can
only be activated at a participating location.
12. What is my barcard XPRESS card number? How do I find it?
Your card number is printed on the back of your card.
13. How can I check my balance on my barcard XPRESS card?
The balance on you barcard XPRESS card can be checked anytime
at any of our participating locations or online at barcardxpress.com.
No purchase is necessary to check your balance. To check your balance
online, you will need to input your card number located on the back of the card.
14. Why is my balance different than I thought?
It is possible that you have forgotten a visit at any of our participating locations.
You can check your barcard XPRESS card’s remaining balance at a participating
location or by going online at barcardxpress.com to view your account
15. What happens when the card value has been depleted? Should I throw the card away?
Once the card balance reaches zero the card has no cash value and can be reloaded.
We recommend that you retain your barcard XPRESS card if you have purchased
merchandise at least until you are sure you do not intend to return any merchandise.
16. What happens if I need to return an item purchased using my barcard XPRESS card?
When making a return, you may be asked to show the server the card used to make
the purchase. The value of the returned merchandise will be credited back to your card
provided the product is in its original condition. No returns will be accepted without a
17. I can’t find my barcard XPRESS card. What should I do?
When you register your barcard XPRESS card, your issuer can use your
personal information to issue a replacement card. Be sure to keep a record of
the card number you will need to answer questions concerning recent activity
on your account. Contact the issuer of your card immediately to report your
lost or stolen card. Upon verification, we can freeze your remaining balance
and transfer the remaining balance to a replacement card that will be mailed
to you. barcard XPRESS may charge a small administrative fee of $5.00 to replace
a lost or stolen card. Please note that the remaining balance of an unregistered
card cannot be replaced even if we are notified of its loss or theft. At all times,
please treat your card like cash.
18. Can I reload my barcard XPRESS card?
Yes, The barcard XPRESS card is reloadable by simply presenting your card at a
participating store and asking the server to reload it with whatever dollar amount
you choose. If your card is registered, you can also reload online, using a credit card
when the balance drops to an amount that you pre-determine. Please note that if
you are reloading in-store or online, the minimum dollar value that can be loaded
is $25 and the maximum total value on your barcard XPRESS card cannot exceed $200.
Reloading and balance checks can be done for someone else’s card as well.
19. Are barcard XPRESS cards sold in specific denominations?
Yes, you may purchase a barcard XPRESS card for a particular denomination
or choose to enter a custom amount. The minimum dollar value that can be loaded
is $25 and the maximum total value on your barcard XPRESS card cannot exceed $200.
20. Can I purchase a barcard XPRESS card by phone?
No, however a minimum volume order of 25 cards or more may be
obtained by request at firstname.lastname@example.org.
21. Can a barcard XPRESS card be used to purchase another barcard XPRESS card?
22. What should I do if my barcard XPRESS card is declined.
Verify there are sufficient funds on the card prior to making a purchase.
if your purchase is declined and you believe the card has sufficient funds please
contact the card provider at email@example.com.
23. My barcard XPRESS card balance will not cover my purchase amount. Can I still use
Yes, you can still use your barcard XPRESS card. Just tell the server in advance how much
to deduct from your prepaid card and how much you will pay using an alternate payment
method. We recommend that you always check your card balance.
24. I own a small business and I would like to purchase barcard XPRESS cards for my
customers and employees. Do you sell barcard XPRESS cards to business?
Personal or business volume orders should be directed to a customer care
representative by request at firstname.lastname@example.org.
25. How can I protect myself from fraud when purchasing a barcard XPRESS card?
It is very important that you purchase your barcard XPRESS card directly from a
server at any participating location or through our online store at barcardxpress.com.
We do not authorize any online stores or individuals to sell the barcard XPRESS card on
our behalf. We discourage you from purchasing barcard XPRESS cards from these
unauthorized sources. barcard XPRESS is not responsible for any issues you may
experience with our cards purchased from unauthorized sources.
26. Can I redeem my barcard XPRESS card for cash?
The value remaining on a barcard XPRESS card may not be redeemed for cash.
27. How do I claim a winning prize?
You are not a winner until your prize claim is validated and you receive official written
notification of your winning prize from a customer care representative from barcard XPRESS.
Click here for Contest Rules.